Evermivo™ accepts eligible return requests submitted within 30 calendar days after confirmed delivery.
To qualify, an item should be unused, unwashed, unaltered, and returned with its original packaging, components, manuals, and accessories. Products showing food residue, odors, scratches, heat damage, improper use, missing parts, or other signs of use may not be accepted.
For hygiene and safety reasons, opened food-contact products may be ineligible unless they arrived damaged, defective, incomplete, or materially different from the order.
Before sending an item back, contact service@evermivo.com for review and return instructions. Do not mail a return without authorization. Customers are responsible for using protective packaging and following the approved return method.
Return shipping responsibility is determined by the reason for the return. When the correct item was delivered in acceptable condition but is no longer wanted, return transportation may be the customer’s responsibility. When an incorrect, damaged, or confirmed defective product was supplied, Evermivo™ will review the appropriate resolution.
Returned products are inspected before approval. Approved outcomes are processed after inspection. Original shipping-related charges may be non-returnable unless required by law or the issue resulted from an error attributable to the store.
Items marked final sale, personalized items, gift cards, and products damaged through misuse are not eligible for ordinary return. This policy does not limit rights that cannot legally be waived.