Evermivo™ is committed to fast order processing and prompt shipment preparation. Orders are reviewed for completeness before dispatch, and customers receive shipment information when tracking is available.
Customers are responsible for entering a complete and accurate delivery address. This includes apartment numbers, suite numbers, access details, postal codes, and recipient contact information. Address corrections cannot always be made after an order enters fulfillment.
Orders may be delivered in separate packages when products are stored in different locations or require different handling. Separate tracking records may be issued for split shipments.
Carrier scans and estimated arrival information are provided by the delivery service and may change during transit. Weather, transportation interruptions, customs review, regional restrictions, public holidays, address problems, and other conditions outside our direct control may affect delivery.
If we become aware that an order cannot be shipped as represented, we will contact the customer and provide an appropriate available option. We do not consider an unshipped order complete merely because an order record was created.
Customers should inspect packages shortly after delivery. Visible damage, missing contents, incorrect items, or delivery concerns should be reported promptly with photographs and order information.
Evermivo™ is not responsible for delays caused by an incorrect address supplied by the customer, refusal of delivery, failure to collect a held parcel, or inaccessible delivery premises. Additional handling may apply when a parcel must be sent again because of customer-provided address issues.
International deliveries, where offered, may be subject to local import procedures, restrictions, or additional documentation.