Shipping Policy

Brand / Logo: Evermivo™
Legal Company: Shenzhen Youbohui Cross-border E-commerce Co., Ltd.
Business Address: Room 443, Building 8, Bagualing Industrial Zone, Pengsheng Community, Yuanling Subdistrict, Futian District, Shenzhen
Customer Support Email: service@evermivo.com
Business Representative: Zeng Guanhua

Evermivo™ aims to prepare available orders promptly and provide fast dispatch whenever inventory and operational conditions allow.

Orders may be fulfilled from our own facilities or partner facilities depending on product availability and delivery destination. Dispatch locations may therefore vary between products and destinations.

The applicable delivery method, destination estimate, and any shipping charge are displayed before the order is submitted. Delivery estimates may vary according to destination, selected service, carrier conditions, customs procedures, weather, and other operational factors.

After dispatch, customers will receive a shipping confirmation email with tracking information when tracking is available.

Customers are responsible for providing a complete and accurate delivery address. If an address needs to be corrected, contact service@evermivo.com as soon as possible before dispatch. Address changes may not be possible after fulfilment or dispatch has begun.

If tracking has not updated for an extended period, or if a parcel appears delayed or lost, contact us with the order number. We will review the available information and assist with the relevant delivery service.

If tracking shows that a parcel was delivered but cannot be located, customers should first check with household members, neighbours, building reception, and the local carrier. If the parcel remains missing, contact us so we can review the matter.

Delivery issues are reviewed individually. A delivered tracking status does not automatically prevent Evermivo™ from reviewing a customer enquiry.